Homepage

About us

Contact

Links

Terms & conditions

   

 

 

  Mindfulness-based Cognitive Therapy (MBCT)

Mindfulness Cognitive Therapy

 

Seeking an EMDR Therapist?

Seeking an EMDR Therapist?

 

Dealing with Anxiety

Dealing with Anxiety

Stress Clinic

Stress Clinic

 

Supervision of CBT & EMDR

Supervision of CBT & EMDR

 

Pain Management

Pain Management

 

Mediation

Mediation

  Personal Injury Service

Personal Injury Service

 

Individual / Team Coaching

Individual / Team Coaching

 

Mediation

The Mediation Service

 

Mediation can be used to resolve interpersonal staff conflicts and improve all aspects of working relationships.

Mediation is a highly cost effective way of resolving a range of disputes where a win-win resolution is the aim.

 


Tel/Fax: 0121 427 7292
Mob: 07850 990 711
Email: 
info@cbt-birmingham.co.uk

EDA - SPECIALIST MEDIATORS

With over 15 years of working with employees, staff and managers in conflict resolution EDA is the ideal choice when mediation is needed.
 

Mediation can be offered when relationships break down. Initial one to one confidential meetings are made to address the situation. The parties may then agree to meet to see if they can clarify issues, explore solutions and negotiate an agreement. Views are heard and concerns and feelings can be openly expressed.
 

The aim is to achieve a mutually agreeable outcome which can either lead to the end of the complaint or at least reduce the complexity of the issues e.g. clarify where the parties agree and where they do not.

 

Mediation/EDA Practice

Elizabeth Doggart is an HR Consultant and OCN qualified and UKRM Accredited and Registered Mediator. She is an Accredited BABCP Psychotherapist. She is a Chartered Fellow of the CIPD. She teaches conflict management and communication skills for a variety of organisations including local authorities, NHS trusts, housing associations and the voluntary sector. With over 15 years of counselling and communications experience Elizabeth conducts mediations in a safe non-threatening manner resulting in a high resolution rate.

Keith Chadwick has several years experience as a Workplace Mediator and Management Consultant. He has over 20 years experience as a Workplace Trainer in a range of Human Resource areas including workplace mediation. Keith has been an Honorary Faculty Fellow at Manchester University, an External Examiner for the University of East Anglia and an Accredited Trainer with BACP.

 

What is Mediation?
Mediation is a process which brings people together in the presence of an impartial third party to facilitate in reaching a resolution to a problem. Mediation stems from the belief that there are constructive and creative ways to approach disputes, which look to the future and encourage mutual understanding.

What does a mediator do?

A mediator helps the disputing parties:

• Clearly describe the disagreement or the conflict to be resolved;
• Examine the reasons for the conflict;
• Identify information needed to develop fair solutions;
• Reach an agreement that resolves the current conflict;
• Agree on how to work out future conflicts; and,
• Write down any agreement clearly and specifically.

For further information contact Elizabeth Doggart Associates on 0121 427 7292

 

The Benefits of Mediation
Mediation provides the best solution for both parties
Mediation helps to retain relationships
Mediation is cost-effective
Mediation is quick. Quick to set up, and quick to find a solution

STAFF MEDIATION SERVICE

Mediation is a popular way to resolve workplace disputes

Mediation is a well-established process for resolving disagreements in which an impartial third party (the mediator) helps people in dispute to find a mutually acceptable resolution. Mediation is based on the following principles:

 

• Collaborative problem solving between those in dispute, reaching a win/win situation which is acceptable to all;

• A focus on the future, with emphasis on rebuilding relationships rather than apportioning blame for what has happened in the past;

• A belief that acknowledging feelings as well as facts allows participants to let go of their anger and upset and move forward.

 

WORKPLACE MEDIATION
Workplace mediation is common in many parts of the world, and its use is growing rapidly in the UK. It has been particularly encouraged by the Employment Bill, 2000 which includes a section on dispute resolution at work. This requires all employers to show that they have tried to sort out disputes at work before a case is referred to an employment tribunal.

The advantages of using workplace mediation:
• Left unresolved, conflict at work is costly in time and productivity;
• Mediation is always more cost effective than undertaking a tribunal;
• The win/win formula of mediation is an effective way for colleagues to save face;
• Mediation focuses on the future working relationships of all those involved;

Is the Service Confidential?
Mediation is private and confidential and information will only be shared with others with the individual’s permission, subject to very rare exceptions.

How long does it take?
An average workplace mediation will take around 5 hours, although this may be extended if the situation requires, or involves working with a team of people.