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A) PSYCHOTHERAPY/COUNSELLING
1) Code of Ethics
& Practice
Bev Taylor Associates are bound by its Ethical Framework
for Good Practice in Counselling and Psychotherapy and subject
to the Professional Conduct Procedure for the time being in
force.
For more information, you can click on:
http://www.bacp.co.uk/ethical_framework
or
https://ncps.com/about-us/code-of-ethics
2) Cancelling sessions and changing time and/or day of
sessions: 48 hours notice is required to cancel a session
or to change the time or day of a session.
3) Length of sessions:
Each individual therapy session lasts 60 minutes
Initial Assessment sessions may be of longer duration.
Critical Incident Debriefing sessions timings will vary
dependent on individual/group debrief.
4) Payment of sessions:
Individuals: Payment to be agreed prior to sessions commencing.
Receipt provided.
Corporate/Insurers/EAPs: Terms as agreed.
B) COMPLAINTS
PROCEDURE
Any complaints
concerning services delivered by Bev Taylor Associated
should in the first
instance be in writing and addressed to the Director. On receipt
of complaints a letter of confirmation will be sent, and the
complaint will be forwarded to the internal verifier for
consideration. A response to the complaint will be forwarded
within 21 days of receipt.
GENERAL TERMS AND CONDITIONS
1 ACCEPTANCE OF TERMS
1.1 Your access to and use of Birmingham
Centre for Cognitive Behaviour Therapy ("the
Website") is subject exclusively to these Terms and Conditions.
You will not use the Website/Services for any purpose that is
unlawful or prohibited by these Terms and Conditions. By using
the Website/Services you are fully accepting the terms,
conditions and disclaimers contained in this notice. If you do
not accept these Terms and Conditions you must immediately stop
using the Website/Services.
1.2 We reserve the right to update or amend these Terms and
Conditions at any time and your continued use of the
Website/Services following any changes shall be deemed to be
your acceptance of such change. It is therefore your
responsibility to check the Terms and Conditions regularly for
any changes.
2 PRIVACY POLICY
2.1 We are committed to responsible data management and
subscribe to the principals of the data protection legislation
in the United Kingdom. We are committed to maintaining the
privacy of our users and maintaining the security of any
personal information received from you. If you register for any
of the Services you will be asked to provide basic personal
information. The information provided by you is not available
for sale or use by third parties. The information is used solely
for notifying you of changes or updates to the Website/Services.
Please see our full privacy policy
here.
3 LINKS TO THIRD PARTY WEBSITES
The Website/Services may include links to third party websites
that are controlled and maintained by others. Any link to other
websites is not an endorsement of such websites and you
acknowledge and agree that BTA is not responsible for the
content or availability of any such sites.
4 INTELLECTUAL PROPERTY RIGHTS
10.1 The Website and its content (including without limitation
the Website design, text, graphics and all software and source
codes connected with the Website and the Services) are protected
by copyright, trademarks, patents and other intellectual
property rights and laws. In accessing the Website, you agree
that you will access the contents solely for your personal,
non-commercial use. None of the content may be downloaded,
copied, reproduced, transmitted, stored, sold or distributed
without the prior written consent of the copyright holder. This
excludes the downloading, copying and/or printing of pages of
the Website for personal, non-commercial home use only.
5 GOVERNING LAW
These Terms and Conditions shall be governed by and construed in
accordance with the law of England, and you hereby submit to the
exclusive jurisdiction of the English courts.
C)
CONSULTANCY
1) Items provided by Bev Taylor Associates:
A quotation for provision Consultancy will be provided by Bev
Taylor Associates.
Invoice on completion of consultancy (or at pre-arranged
intervals as agreed).
2) Items provided by the Customer:
Letter of contract/written contract on terms and conditions of
the consultancy required.
Agreed schedule of reporting and clear definition of area of
work.
Payment within 28 days of receipt of invoice/s.
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